This policy explains the Tides Cut iPhone app and this support website. Hangzhou Yuyan Intelligent Co., Ltd (杭州宇言智能有限公司), the maker of Tides Cut, is responsible for the processing described here. Contact support.customer@language-ai.cn with questions or privacy requests.
The short version
Tides Cut edits and renders your media on your device. The app does not require a Tides Cut account, and we do not operate a server that receives your projects, photos, videos, recordings, captions or editing prompts. We do not add advertising or an app analytics SDK. Optional file hosts may retain and analyse connection records as described below. Optional downloads, Apple services, chosen sharing destinations and this website still make the connections explained below.
Media and work on your device
The app processes the photos, videos, audio, text, captions and project information you select or create to perform your editing requests. Drafts contain the timeline and copies of imported media in app storage. The app also stores settings, downloaded models, preview files and caches needed for its tools.
English caption recognition uses bundled local models. Other supported speech recognition, translation and text-rewriting features use Apple’s on-device frameworks. Narration, video and photo processing, and vocal separation also run locally. We do not send your media or editing prompts to a developer-run cloud AI provider or use them to train a developer model.
You keep control of the content you choose to import. If an original is in iCloud, Photos or Files may obtain it through Apple’s services. This is distinct from a developer receiving your media.
Permissions and access
- Photos and Files: to import the items you choose and save results when you request it. System pickers and permissions determine the access available.
- Camera: for the teleprompter and recording tools you choose to use.
- Microphone: for voiceover and video-recording audio.
- Notifications: if allowed, the app can show a local export-completion notification. We do not operate a push-notification server.
You can review or change permissions in iPhone Settings. Some tools cannot complete their chosen action without the relevant permission. The app does not ask for an advertising tracking permission or use an advertising identifier.
Connections you may use
Model downloads
Some Apple tools need Apple-managed model downloads. Vocal separation can offer a download of Demucs model files hosted on Hugging Face and its delivery infrastructure. The model is then used on your device; your source audio is not uploaded to the model host. Hugging Face’s privacy policy says it records IP addresses, session information including location, and device information, and may retain information to deliver, secure, improve and analyse its services. Its download infrastructure can derive country or region from connection information. The app does not request GPS location for this download. See the Hugging Face privacy policy. You can decline an optional download and continue using other available tools.
Audio files from a URL
If you enter a direct HTTPS audio-file URL, the app requests that file from the host you chose. That host receives the URL request and normal connection information, including your IP address. The app does not upload a project to fetch the file. These downloads use an ephemeral network session without stored cookies or saved URL credentials, and redirects must remain HTTPS. The host’s privacy practices apply to its request records.
Saving and sharing
Exports and editable project packages go to the Photos, Files, share-sheet app, service or person you select. An editable package can include the timeline and source media. The recipient or storage provider will handle the content under its own practices. Review the package and destination before sharing it. Password protection does not prevent a recipient who has the password from opening or copying the content.
Apple system services
Apple controls App Store purchases, purchase restoration, system permissions, any iCloud file transfers or backups you enable, and its model-delivery services. Those services are governed by Apple’s privacy information and your Apple settings.
Pro subscriptions
Apple processes payments for Pro. The app uses StoreKit product information and verified transaction or entitlement information to display plans and determine whether editable-project sharing is available. We do not operate a purchase-account server and do not receive your payment-card number or Apple Account password. Purchases, cancellation, restoration and refunds are managed through Apple. Removing the app or asking us to delete a support message does not cancel an Apple subscription.
Email support and this website
If you email support, we receive the address and the information or attachments you send. We use them to respond, investigate the issue and maintain the support correspondence, and where required to meet legal obligations. Send only the information needed for your request. Our email providers may process that correspondence to deliver it.
This website is delivered through Cloudflare. Cloudflare processes normal request information, such as IP address and browser/network details, to deliver and secure the website. We do not add advertising, analytics scripts, tracking cookies or externally loaded fonts to these pages. Following an external link opens another service whose practices apply there.
Retention and deletion
Local drafts, imported media and app data remain on the device until removed. Deleting a draft first moves it to Recently deleted, where it can be restored or deleted permanently. You can clear preview caches through Project storage. Use iOS’s Delete App option to remove local app storage. Offloading an app can retain its documents and data.
Files exported elsewhere, original Photos-library items, packages sent to other people and device or iCloud backups are separate copies. Manage those copies in the relevant app, storage service or Apple settings. We cannot delete a recipient’s copy or an Apple purchase record from your device.
Support correspondence is retained as needed to handle the request, related follow-up and legal obligations. We do not set the retention periods for Apple, Hugging Face, your chosen audio host or sharing destination. Consult those providers or contact them about their records.
Your choices and requests
You can edit using local media, decline optional downloads, change device permissions, choose where to save or share, and delete local projects. There is no Tides Cut app account to close. Depending on where you live, you may have rights to request access to, correction of, deletion of or limits on the personal information we hold in support correspondence. Email support.customer@language-ai.cn; we may need enough information to verify the request and locate the relevant correspondence.
Tides Cut is a general-purpose editing tool and is not designed to collect children’s information. Do not send us a child’s private media or information unnecessarily. A parent or guardian can contact us about information supplied through support.
We may update this policy when the app or our practices change. The effective date appears above. We will make any additional notice or permission available when required for a material change.